1. home
  2. training en cursus
  3. office
  4. microsoft-crm
  5. microsoft dynamics 365 fundamentals (mb-901 examen)

Training Microsoft Dynamics 365 Fundamentals (MB-901 examen)

MB-901T

€ 995,00
Active Learning
2  dagen

Prijs per deelnemer, inclusief studiemateriaal, certificaat, koffie/thee en een uitgebreide lunch, exclusief 21% BTW.

Lesmethode:

Plan je training
Filter locatie
maart 2021
ma
di
wo
do
vr
za
zo
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4

Prijs per deelnemer, inclusief studiemateriaal, certificaat, koffie/thee en een uitgebreide lunch, exclusief 21% BTW.

Lesmethode:

Kies je gewenste startdag in de kalender

Onze lesmethode: Active Learning

Bij Active Learning word je gecoacht bij het ontwikkelen van vaardigheden die voor jou persoonlijk cruciaal zijn. De methode sluit goed aan bij hoe mensen leren, en houdt rekening met wat jij al weet en kunt. Als je erover nadenkt, is het zo logisch als wat. Lees hier alles over Active Learning

Omschrijving training Microsoft Dynamics 365 Fundamentals (MB-901 examen)

Deze training biedt cursisten een breed overzicht van Dynamics 365-applicaties. Je maakt kennis met al deze applicaties. hun bedrijfswaarden en leert over hun kernfunctionaliteiten. Ook komt Dynamics 365-beveiliging, rapportagemogelijkheden en data- en productintegraties aan bod.

Na afronding van deze training kan je:

  • Onderscheid maken tussen de verschillende Dynamics 365-applicaties
  • De bedrijfswaarde en kernfunctionaliteit van de Dynamics 365-apps beschrijven
  • Artificial Intelligence (AI) en mixed reality beschrijven (MR)
  • Weet je hoe je de digitale transformatiecyclus kan omschrijven
  • Cloudbeveiliging en de beveiliging in Dynamics 365 beschrijven
  • Verschillende rapportage tools uitleggen
  • Voorbeelden geven van cross-Dynamics app-integratie
  • Office 365- en Dynamics 365-integratie beschrijven

Voor wie is de training Microsoft Dynamics 365 Fundamentals (MB-901 examen) geschikt?

De MB-901 training is bedoeld voor cursisten die een fundamentele kennis willen verwerven over Dynamics 365.

Onderdelen van de training Microsoft Dynamics 365 Fundamentals (MB-901 examen)?

Module 1: Introduction to Microsoft Dynamics 365

We help you explore and evaluate the Dynamics 365 applications that empower employees, engage customers, and optimize operations. You'll be introduced to Dynamics 365 with a holistic view of the whole application.

Lessons

  • Introduction
  • What is artifical intelligence (AI)?
  • Digital Transformation
  • Dynamics 365 Applications
  • What is mixed reality (MR)?
  • Summary

After completing this module you will be able to:

  • Explain digital transformation
  • Identify the Dynamics 365 Business Applications
  • Recognize how the Dynamics 365 apps support digital transformation
  • Understand the role of artificialiIntelligence (AI) and mixed reality (MR) in Dynamics 365

Module 2: Principles of cloud computing and deployment

In this module, we help you understand the principle of cloud computing, and explore deployment options for Dynamics 365 business applications.

Lessons

  • Introduction
  • Azure DevOps
  • Benefits of cloud computing
  • Compliance, terms and requirements
  • Deployment
  • Explore Power Platform Admin Center
  • Microsoft Dynamics LCS (Lifecycle Services)
  • Types of cloud services
  • What is cloud computing?
  • Summary

After completing this module you will be able to:

  • Articulate cloud services compliance and compliance requirements
  • Describe cloud computing and its benefits
  • Explain Azure DevOps and LCS (Lifecycle Services)
  • Describe the types of cloud services
  • Understand deployment options for Dynamics 365 applications

Module 3: Recognize Dynamics 365 Security

Dynamics 365 and the Power Platform are built with security, privacy, compliance and transparency in mind. Microsoft Cloud security, safeguards your cross-cloud resources. It helps secure infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). It quickly finds vulnerabilities in your apps to provide better defense. In this module, we help you understand and learn data loss prevention which is part of the overall layers of security that the power platform at Dynamics 365 offers.

Lessons

  • Introduction
  • Cloud security basics
  • Dynamics 365 cloud security
  • Security in Finance and Operations apps
  • Understanding role-based security
  • Summary

Lab : Explore security roles in Dynamics 365 model-driven apps

Lab : Explore security roles in Finance and Operations apps

Lab : Enhance security by encrypting your data

After completing this module you will be able to:

  • Describe Dynamics 365 cloud security and role-based security

Module 4: Connect and analyze your Dynamics 365 data

How can business leaders make important and correct decisions in their business without the accurate insights of the underlying financial and operational data running their business? With no visibility it would be Impossible! In this module we will help you understand reporting and analytics in Dynamics 365 business applications.

Lessons

  • Introduction
  • Benefits of Common Data Service
  • Dynamics 365 reporting
  • The use of Microsoft Power Platform in Dynamics 365
  • Summary

Lab : Explore Power Platform Admin Center

After completing this module you will be able to:

  • Articulate the benefits of Common Data Service
  • Describe the use of Power Platform in Dynamics 365
  • Explain Dynamics 365 reporting

Module 5: Introduction to Dynamics 365 Sales

In this module, we will introduce you to Dynamics 365 Sales, which enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster.

Lessons

  • Introduction
  • Automation of business processes with Dynamics 365 Sales
  • Benefits of MRSS (Microsoft Relationship Sales Solution)
  • Dynamics 365 Product Visualize
  • Dynamics 365 Sales Insights
  • Microsoft Forms Pro
  • Manage the sales process and pipeline
  • Summary

Lab : Explore Dynamics 365 Sales

  • Create or edit invoices,orders and quotes

After completing this module you will be able to:

  • Articulate how to manage the sales process in Dynamics 365 Sales
  • Describe Dynamics 365 sales automation
  • Discover Microsoft Relationship Sales Solution (MRSS)
  • Explain the business value of Dynamics 365 Sales Insights and Microsoft Forms Pro

Module 6: Introduction to Dynamics 365 Marketing

In this module, we will introduce you to Dynamics 365 Marketing and show how Dynamics 365 Marketing is designed to help you find and nurture the right leads. You can run multi-channel marketing campaigns to attract the right prospects. That means email, web, events, text messaging, and custom channels.

Lessons

  • Introduction
  • Customer journey
  • Event management
  • Features and functionality of Dynamics 365 Marketing
  • Lead generation and qualification
  • Segmentation
  • The benefits of Dynamics 365 Marketing
  • Summary

Lab : Explore Dynamics 365 Marketing

  • Build a campaign
  • Pinpoint your audience
  • Create engaging emails

After completing this module you will be able to:

  • Describe a Customer journey
  • Articulate the benefits of using Dynamics 365 Marketing
  • Describe the features and functionality of Dynamics 365 Marketing

Module 7: Introduction to Dynamics 365 Customer Service

Excellent customer service creates happy customers. The built-in intelligence of Dynamics 365 Customer Service delivers faster, more personalized support that adds value to every interaction. In this module, we will introduce you to how Marketing manages customer expectations and provides the necessary tools so organizations can keep their customers happy, especially when something doesn’t go exactly as planned.

Lessons

  • Introduction
  • Account Management
  • Case lifecycle management
  • Dynamics 365 Customer Service Insights
  • Knowledge articles
  • Omnichannel for Dynamics 365 Customer Service
  • Overview of Dynamics 365 Customer Service
  • PowerApps Portals
  • Summary

Lab : Explore Dynamics 365 Customer Service

  • Create and manage a case

After completing this module you will be able to:

  • Present an overview of Dynamics 365 Customer Service
  • Discuss the core capabilities of Dynamics 365 Customer Service
  • Explain the value of Dynamics 365 Customer Service Insights

Module 8: Introduction to Dynamics 365 Field Service

In this module, we will introduce you to Dynamics 365 Field Service. You will learn how Field Service helps organizations deliver seamless end-to-end service experience, where world-class CRM (Customer Relationship Management) capabilities converge with powerful machine learning, mixed reality and IoT technology to create a single, integrated solution that is transforming field service management.

Lessons

  • Introduction
  • Benefits of Dynamics 365 Field Service
  • Connected Field Service
  • Dynamics 365 Guides and Remote Assist
  • Field Service Mobile
  • RESO (Resource Scheduling Optimization)
  • Service resource scheduling
  • Summary

After completing this module you will be able to:

  • Explain Connected Field Service
  • Discover Dynamics 365 Guides and Remote Assist
  • Describe the benefits of Dynamics 365 Field Service

Module 9: Explore model-driven app integrations and Dynamics 365 Customer Insights

Model-driven apps integrate across the Microsoft product’s stack. Using connectors, it is also possible to integrate with hundreds of other software offerings available in AppSource. In this module, we will introduce you to the integrations available to model-driven apps.

Lessons

  • Introduction
  • Dynamics 365 Customer Insights
  • Integration with Microsoft products and third-party applications
  • Integration across Dynamics 365 applications
  • Summary

After completing this module you will be able to:

  • Explain how Dynamics 365 model-driven app integrate
  • Describe Office 365 integrations and Dynamics 365 Customer Insights
  • Recognize Adobe Experience Cloud
  • Identify third-party integrations

Module 10: Introduction to Dynamics 365 Finance

Succeeding in today's business environment requires leveraging technology to:

1. manage finances across the globe

2. monitor performance in real time

3. automate and simplify functions

4. protect future business outcomes

5. maximize productivity

In this module, we will introduce you to Dynamics 365 Finance, Microsoft's financial management business application that enables medium and enterprise organizations to monitor the performance of global financial operations in real-time, predict future outcomes, and make data-driven decisions to drive growth.

Lessons

  • Introduction
  • Dynamics 365 Finance core capabilities
  • Overview of Dynamics 365 Finance
  • Summary

Lab : Explore Dynamics 365 Finance

After completing this module you will be able to:

  • Provide a high-level overview of Dynamics 365 Finance
  • Describe the benefits of Dynamics 365 Finance
  • Explain the Accounts receivable and payable functions in Dynamics 365 Finance

Module 11: Introduction to Dynamics 365 Supply Chain Management

Manufacturing and distributors are transforming to smart factories and warehouses, where human intelligence is enhanced by AI (Artificial Intelligence), advanced robotics, IoT (Internet of Things) and ML (Machine Learning) are speeding production while lowering the defects. In this module, we will introduce you to Dynamics 365 Supply Chain Management, which empowers employees of a business to get a unified view of inventory, warehouse, manufacturing, service, and logistics with predictive analytics that turn data into insights to support better strategic decisions.

Lessons

  • Introduction
  • Dynamics 365 Layout and Supply Chain Management core capabilities
  • Overview of Dynamics 365 Supply Chain Management
  • Summary

Lab : Explore Dynamics 365 Supply Chain Management

  • Create a product, a purchase order, product masters and sales orders.

After completing this module you will be able to:

  • Articulate the value of Asset management
  • Describe the benefits of Dynamics 365 Supply Chain Management
  • Discuss Dynamics 365 Layout
  • Provide a high-level overview of Dynamics 365 Supply Chain Management

Module 12: Introduction to Dynamics 365 Business Central

Dynamics 365 Business Central is comprehensive business management solution that helps connect data, people, and processes. It is designed for small and medium businesses that have outgrown their existing management tools and need to streamline and improve their operations. In this module, we will introduce you to how Dynamics 365 Business Central automatically pulls systems and processes together, enabling users to manage integrated financials, sales, service, and operations.

Lessons

  • Introduction
  • Finance and budgeting
  • Overview of Dynamics 365 Business Central
  • Project management
  • Sales and service
  • Supply chain mangement
  • When should you use Business Central versus other Dynamics 365 applications?
  • Summary

After completing this module you will be able to:

  • Discover when to leverage Business Central versus other Dynamics 365 products
  • Explore common use cases for Dynamics 365 Business Central

Module 13: Introduction to Dynamics 365 Human Resources

The workforce is changing and competition for top talent is fierce! HR leaders are struggling to find and hire the right candidates for the job, and the hiring process is more complicated than ever before. In this module, we will introduce you to Dynamics 365 Human Resources.

Lessons

  • Introduction
  • Benefits management
  • Employee development and Self-service
  • Personnel management
  • Overview of Dynamics 365 Human Resources
  • Summary

Lab : Explore Dynamics 365 Human Resources

  • Create a job

After completing this module you will be able to:

  • Explore features and functionality of Human Resources
  • Discover the Human Resources tools that help drive operational efficiency

Module 14: Introduction to Dynamics 365 Commerce

Customer shopping is no longer limited to a moment in time. Engagement starts well before customers reach your store or website and the nature of our interaction with customers has also changed. Customers are no longer looking to sales associates for product details, but rather engage retailers when they are already significantly down the track of the purchase journey. Along with this shift comes a new expectation from customers that their purchasing experience needs to be personalized, engaging and friction free. This experience is only possible by bringing together digital and physical shopping channels to delivering personalized and differentiated experiences that enable a competitive edge and build brand loyalty. In this module, we will introduce you to Dynamics 365 Commerce.

Lessons

  • Introduction
  • Assisted Selling
  • Dynamics 365 Commerce deployment options and Fraud Protection
  • Dynamics 365 Commerce core functional areas
  • Merchandizing and inventory
  • Omnichannel and Channel management
  • Overview of Dynamics 365 Commerce
  • Summary

After completing this module you will be able to:

  • Describe Dynamics 365 Fraud Protection
  • Discover deployment options
  • Explore omnichannel
  • Provide a high-level overview of Dynamics 365 Commerce

Module 15: Explore Finance and Operations cross-app integrations

In this module, we help you make the right design decision, when you implement integration scenarios in Microsoft Dynamics 365 Finance and Supply Chain Management.

Lessons

  • Introduction
  • Discover the Data Management Framework
  • Explore external system integration capabilities
  • Integrations across Microsoft products
  • Integration across Dynamics 365 apps
  • Integrations with third-party apps
  • Summary

After completing this module you will be able to:

  • Explain Office 3565 integrations
  • Describe the data management framework
  • Explore external system integration capabilities
Algemeen

Wij kunnen trainingen op deze manier aanbieden door onze unieke Active Learning methode. Je zit in een klas met maximaal 8 cursisten en wordt begeleid door één van de beste trainers op het betreffende vakgebied. Waar mogelijk wordt de leerstof klassikaal behandeld, maar het grootste deel van de training wordt individueel benaderd. Dit heeft als voordeel dat je in je eigen tempo kunt werken en alleen aandacht besteedt aan die onderdelen waar je training voor nodig hebt. Op deze manier is het mogelijk om tot 40% voordeliger te trainen.

Nee, er is een computer geïnstalleerd, er ligt een boek en een kladblok met pen. Koffie, thee en lunch is inclusief.
Evt. kun je wel een werkelijke situatie uit je dagelijkse werkzaamheden bespreken tijdens de training.

Je kunt altijd contact met ons opnemen. Als je de contactgegevens van je trainer hebt, kun je hem of haar een e-mail sturen met de betreffende screendumps en of bijlages. Als je geen contactgegevens hebt van je trainer, kun je natuurlijk ook je e-mail sturen naar info@master-it.nl. Je mail wordt dan doorgestuurd.

Examen

Iedere cursist is natuurlijk anders. Wij raden aan om na de training rekening te houden met zo’n 30 tot 45 uur zelfstudie.

Volg een training, lees het boek nog eens door, bouw een eigen systeem na, oefen met behulp van goedgekeurde oefenexamens (geen braindumps), analyseer de foute antwoorden, gebruik internet hiervoor; zoek op Youtube en internet naar extra materiaal en demo filmpjes.

Als je meerdere keren 80% van de oefenvragen goed hebt, zonder dat je ze uit je hoofd kent.

Dit kan dagelijks op verschillende locaties in het land. Klik onderaan op de pagina op "Examen plannen" om meer informatie te krijgen over het inplannen van een examen.

Na de eerste keer zakken, kan het examen herkanst worden na één week. En als je voor de tweede keer zakt, na twee weken. De derde keer, na drie weken en zo telkens verder. Als je 6 keer gezakt bent voor een examen in 1 jaar, moet je een jaar wachten (dit laatste geldt dus niet als je dit jaar 4 keer bent gezakt en het jaar daarvoor 2 keer, dan heb je nu dus nog 2 kansen dit jaar).

Het herexamen kan ook via de website aangevraagd worden zoals het eerste examen.

Dat is het praktische deel. Wat betreft de inhoud: Blijf positief, zie het examen als een echt oefenexamen. Schrijf, zo snel mogelijk, op met welke soort vragen je moeite had of hebt moeten gokken. Dit zijn de punten waarop je nog extra moet oefenen. Laat het dan even rusten voor een paar dagen. Begin daarna weer met je studie. Focus niet alleen op de zaken die je niet wist maar geef ze wel extra aandacht.

8.5
Martijn Avis volgde de training Software Development Fundamentals
Prima faciliteiten, goed bereikbaar en uitstekende ondersteuning van de verschillende trainers. Ik ben ervan overtuigd dat deze training mij enorm gaat helpen bij mijn werkzaamheden en bij het vinden van een mooie positie.

Deze training is onderdeel van de certificering Microsoft Dynamics 365 Fundamentals

Voorkennis

Voor het volgen van deze training is geen specifieke voorkennis vereist.

Master it Training is met een 8.5 de hoogst gewaardeerde IT opleider van Nederland gebaseerd op 72 reviews op