This two-day course provides students with the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. The desktop support technicians can use this infrastructure to improve the support experience in the following scenarios: New installations, Single computer migrations and Single computer reinstallations.
Doelgroep
The audience of this course is experienced enterprise level IT Professionals who focus on a broad range of desktop operating system, desktop application, mobile device, networking, and hardware support issues. As working professionals, students must combine technical expertise with problem solving and decision making skills and a deep understanding of their business and technical environments to quickly resolve support issues. They consider all variables, justify resolutions with a logical troubleshooting approach, and relate tradeoffs to business and technical requirements and constraints.
Voorkennis
Before attending this course, students must:
- Be familiar with PC hardware and devices. For example, ability to look into device manager and look for unsupported devices.
- Have basic Windows and Active Directory knowledge. For example, domain user accounts, domain vs. local user accounts, user profiles, and group membership.
- Be able to map network file shares. For example, familiar with UNC paths, mapping local resources to server/share.
- Have experience installing applications from media (CD/DVD).
- Have experience working from a command window. For example, authoring and editing batch files.
- Be able to burn or creating boot media. For example, ISO.
- Have experience configuring BIOS options. For example, boot order.
- Be familiar with reviewing support logs. Know that there is a chronology, sequential order, severity, etc.
Lesmethode
U volgt deze training in onze Open Master Class. Hierbij bent u verzekerd van een individuele en maatgerichte training, werkt u in uw eigen tempo en beschikt u over een gecertificeerde en ervaren docent die u gedurende uw training persoonlijk begeleidt en al uw vragen omtrent de lesstof beantwoordt. Uiteraard profiteert ook bij deze training van onze 100% Kwaliteitsgarantie.
Duur
2 dagen
Tarief
€ 795,00 per deelnemer
Certificering / traject
Microsoft MCITP certificering
Examen
70-621
70-622
70-623
Voorafgaande trainingen
MS5115: Installing and Configuring the Windows Vista Operating System
MS5116: Configuring Windows Vista Mobile Computing and Applications
Huidige categorie
Trainingsaanbod » Systeem & netwerk trainingen » Windows Vista
Trainingsaanbod » Systeem & netwerk trainingen » Helpdesk
Overige
Vraag een (web)offerte aan
Direct inschrijven!
Module 1: Preparing to Apply Desktop Images
This module explains how to describe the necessary steps required to prepare a computer for Windows Vista image deployment.
Lessons
- Identifying the Support Scenarios
- Preparing the Target Computer
- Backing up the User State
Module 2: Supporting Computers with Desktop Images
This module explains how to apply a Windows Vista operating system image to a target computer.
Lessons
- Obtaining the Desktop Image
- Verifying the Desktop Image Application
Module 3: Restoring and Validating User State
This module explains how to restore and validate user state on a newly deployed Windows Vista desktop image.
Lessons
- Restoring User State
- Verifying User State
Module 4: Preparing to Install an Application Package
This module explains the steps required to prepare a Windows Vista computer for application installation.
Lessons
- Preparation Steps for Installing an Application Package
- Testing Application Packages
Module 5: Creating and Deploying an Application Installation Package
This module explains how to create and deploy application installation packages to Windows Vista computers.
Lessons
- Application Package Deployment Methods
- Creating the Application Packages
Module 6: Troubleshooting Application Installations
This module explains how to troubleshoot issues that are affect application package installation.
Lessons
- Application Installation Troubleshooting Techniques
Duur
2 dagen
Tarief
€ 795,00 per deelnemer
Certificering / traject
Microsoft MCITP certificering
Examen
70-621
70-622
70-623
Voorafgaande trainingen
MS5115: Installing and Configuring the Windows Vista Operating System
MS5116: Configuring Windows Vista Mobile Computing and Applications
Huidige categorie
Trainingsaanbod » Systeem & netwerk trainingen » Windows Vista
Trainingsaanbod » Systeem & netwerk trainingen » Helpdesk
Overige
Vraag een (web)offerte aan
Direct inschrijven!
 |
Niet alle gegevens zijn juist of volledig
Controleer het formulier en probeer het nogmaals. |
Op deze pagina kunt u alle bij deze training behorende informatie eenvoudig en overzichtelijk printen. Daarnaast bieden wij u de mogelijkheid om direct een persoonlijke webofferte te genereren (optie 2). Maar natuurlijk sturen wij u ook graag een maatwerk- of persoonlijke offerte toe!
Optie 1: Trainingsinhoud printen. |
 |
|
Optie 2: Genereer nu direct een Webofferte (PDF document). |
|
|
|
|
Niet alle verplichte opties zijn geselecterd
Controleer het formulier en probeer het nogmaals. |
Maak een keuze uit onderstaande opties en geef het aantal deelnemers op voor de training Supporting the Windows Vista Operating System and Applications (MS5119). Op de volgende pagina kunt u vervolgens per deelnemer de naam- en contactgegevens opgeven.
Inschrijven
